Privacy Policy

ConCom (Pty) Ltd
Website: www.concom.co.za

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1. Introduction

ConCom (Pty) Ltd (“ConCom”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our Website, www.concom.co.za, you agree to the collection and use of information in accordance with this Privacy Policy.

 

2. Information We Collect

We may collect and process the following personal information:

• Name and surname

• Contact details (email address, telephone number)

• Company name (where applicable)

• Any information you voluntarily submit via contact forms, emails, or enquiries

• Technical information such as IP address, browser type, and website usage data

We only collect personal information that is necessary for our business operations.

 

3. How We Use Your Information

ConCom uses personal information for the following purposes:

• To respond to enquiries or requests

• To provide products or services

• To communicate with you regarding our services

• To improve our Website and user experience

• To comply with legal or regulatory obligations

We will not use your personal information for purposes other than those stated unless required or permitted by law.

 

4. Lawful Processing

Personal information is processed lawfully, fairly, and transparently. We ensure that:

• Information is collected for a specific, lawful purpose

• Only relevant and minimal information is collected

• Information is accurate and kept up to date where reasonably possible

 

5. Disclosure of Personal Information

We do not sell, trade, or rent personal information to third parties.

Personal information may be shared only:

• With service providers who assist us in operating our Website or business (under confidentiality obligations)

• Where required by law or regulatory authorities

 

6. Security of Personal Information

ConCom takes reasonable technical and organisational measures to safeguard personal information against:

• Unauthorised access

• Loss or damage

• Unlawful processing

While we take all reasonable steps to protect personal data, no method of transmission over the internet is completely secure.

 

7. Retention of Information

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

 

8. Your Rights in Terms of POPIA

You have the right to:

• Request access to your personal information

• Request correction or deletion of your personal information

• Object to the processing of your personal information

• Withdraw consent where applicable

Requests can be made by contacting us using the details on our Website.

 

9. Cookies

Our Website uses cookies. For more information on how we use cookies and how you can manage them, please refer to our Cookie Policy.

 

10. Changes to This Privacy Policy

ConCom reserves the right to amend this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

 

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us via the contact details provided on www.concom.co.za